Terms & Conditions
Our Dogs Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org or 0161 709 4562
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept Visa, Mastercard, Delta, Switch & AMEX. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, hand mail or over the Internet via the shop.
Shipping And Handling
Our Prices Include Shipping & Handling. Please make sure you select the appropriate order button for wherever your goods are to be shipped (generally we have 3 zones - UK, Europe & Rest of World).
Stock permitting, we will despatch your order right away. However, please allow 7-28 days for deliveries.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee that all goods are despatched in pristine condition. Any items found to be damaged or missing from any delivery should be notified to us by phone, Please e-mail within 48 hours of delivery. In certain instances, you may be requested to confirm your query by post.
If you need to reach us, please email us on email@example.com, alternatively, you can call on 0161 709 4562 (International +44 161 709 4578 or write to us at Northwood House, Greenwood Business Centre, Regent Road, Salford, Manchester, M5 4QH.
If you need to make a return please contact us directly on 0161 709 4562 or email at firstname.lastname@example.org